Frequently Asked Questions

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This is an easy one just means the heater has not detected fuel. When you first install the heater or run low on fuel this code will show up. 

Top up with fuel and restart heater it will self-prime and may require 10 restarts of the heater. 

Easy one again as above or you have not run the heater for ages, and it's got air in the lines so just fuel up and restart may require 2 or 3 starts to clear the lines. 

The battery you're running the heater from needs charging as the heater has detected a low voltage. 

99.9% of the time you just need to unplug and plug the screen back in and this will sort the problem if not check the pins on the leads.  

This is the fan not rotating and normal means you have over tightened the heater to the mounting plate and units twisted the heater also check for obstructions. 

POWER MODE:

Heater will operate constantly at set power level.

HEAT + VENTILATION:

Heater will operate till the temperature is reached, shut off the combustion process and start to ventilate till the temperature drops below the set temperature. When temperature drops, heating starts again.

THERMOSTAT MODE:

Heater will operate till the specified temperature is reached then shuts off the combustion process and ventilation. After the temperature drops by specified degrees heating will start again.